- Are they sensitive to corporate philosophy and vendor relationships?
- Will they suggest enhancements to your process?
- Will they maintain confidentiality?
- Will their presence disrupt your operations?
- What is their payback ratio?
- Are they involved throughout the entire recovery process?
- Will they adapt to your technology?
- Will they respond to vendor correspondence in a professional, timely manner?
- Will they pursue low-dollar recoveries?
- What is their level of experience in your industry?
